cbc99 Terms & Conditions
Please read these terms and conditions carefully before using the cbc99 platform. Creating an account or using any of our services means you have agreed to these terms.
For ages 21 and above onlyImportant: By accessing or using the cbc99 platform, you are considered to have read, understood, and accepted all the terms and conditions set out below. If you do not agree with these terms, please do not use this platform.
General Provisions & Definitions
cbc99 is an online entertainment and gaming platform providing services to users in Bangladesh. In this document, "Platform" refers to the cbc99 website, applications, and all related services. "User" or "Member" refers to any person who has registered on this platform or is using its services.
These terms and conditions form a legal agreement between cbc99 and each user. We reserve the right to modify these terms at any time. A notice will be posted on the platform before any changes take effect. Continued use of the platform after any changes will be considered acceptance of the revised terms.
1.1 Eligibility Requirements
- The minimum age to become a member is 21.
- Each person may hold only one account.
- All information provided during account registration must be true, accurate, and complete.
- Users must register on their own behalf — opening an account on behalf of another person is strictly prohibited.
Account Registration & Verification
To open an account at cbc99, you must provide accurate personal information. After registration, cbc99 may request documents for identity verification. Until this verification process is complete, certain account features may be restricted.
2.1 Account Security
It is your responsibility to keep your account password and login details completely confidential. You are solely responsible for all activity that occurs on your account. If you suspect unauthorized access to your account, notify the support team immediately at: [email protected].
2.2 Right to Close an Account
cbc99 reserves the right to suspend or close any account in the following circumstances:
- If false information is provided or identity fraud is detected.
- If multiple accounts are operated.
- If the user is involved in cheating, collusion, or fraudulent activity.
- If any other clause of these terms and conditions is violated.
Deposit & Withdrawal Rules
Deposits and withdrawals at cbc99 are handled through a secure and transparent process. Only payment methods registered in your own name may be used.
3.1 Deposit Rules
- Minimum deposit amount: ৳100 (applicable for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).
- Deposited funds must come from legitimate sources only. If suspicious money laundering activity is detected, the account will be frozen.
- cbc99 does not accept deposits from third-party accounts.
3.2 Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals can only be made using the same method used for the deposit.
- Additional verification may be required for large withdrawal amounts.
Before withdrawing, make sure all wagering requirements on your account have been met. Withdrawals may be delayed if wagering requirements are not yet fulfilled.
Bonuses & Promotional Offers
cbc99 provides various bonuses and promotional offers for its members. Each offer has specific terms that must be read carefully before accepting.
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:
- ৳1,000 deposited → ৳1,000 bonus → total balance ৳2,000.
- ৳18,000 deposited → ৳8,000 bonus (limit) → total balance ৳26,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15x, applied on the bonus amount only (not on deposit + bonus). Example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered before the bonus can be withdrawn.
4.3 General Bonus Terms
- Each bonus offer must be used within a specified time period.
- The designated wagering requirements must be met before a bonus becomes withdrawable.
- cbc99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- Bonuses obtained through cheating or violation of terms will be cancelled.
- Another bonus cannot be used while one is already active, unless specifically permitted.
VIP Program & Rewards
cbc99's VIP program has five tiers. Members can progress to higher tiers based on their activity. Details for each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
VIP benefits are personal and non-transferable. cbc99 reserves the right to modify the terms of the VIP program.
Gaming Rules & Fair Play
cbc99 is committed to ensuring a safe, fair, and transparent gaming environment. The platform follows SSL encryption and fair play principles.
6.1 Prohibited Activities
- Using software, bots, or automated systems to play games.
- Colluding with other players to influence game outcomes.
- Exploiting any bug or system error — if such a bug is discovered, it must be reported to cbc99 immediately.
- Using fraudulent payment methods.
6.2 Game Results
All game results on cbc99 are determined by a verifiable Random Number Generator (RNG). If a game is interrupted due to a technical error, cbc99 reserves the right to refund the wager where applicable. Any winnings paid out unintentionally due to a technical malfunction will be considered void.
Responsible Gaming
cbc99 places the highest priority on responsible gaming. We believe entertainment and self-control can go hand in hand. Members on the cbc99 platform can set their own deposit limits, session time limits, and opt for a temporary or permanent self-exclusion if needed.
If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, visit our Responsible Gaming page.
cbc99 is for ages 21 and above only. Access by minors is strictly prohibited.
Privacy & Data Protection
cbc99 places the highest importance on protecting users' personal information. We use SSL encryption and modern security technology to keep your data safe. For a detailed description of how your information is collected, stored, and used, please visit our Privacy Policy page.
cbc99 will never ask for your password or full payment details directly via email or chat. Stay alert if you receive any such request.
Limitation of Liability
cbc99 strives to maintain the highest service standards, however our liability is limited in the following cases:
- Loss caused by internet disconnection, server maintenance, or any temporary platform disruption.
- Any issues arising from problems with your device or network.
- Delays or failures by third-party payment providers.
- Loss caused by unauthorized access by another user (where that access occurred due to your own negligence).
cbc99 does not guarantee uninterrupted service. Temporary downtime may occur for maintenance or upgrades.
Dispute Resolution
If a complaint or dispute arises, please contact cbc99's support team first. Our team provides assistance 24 hours a day, 7 days a week via live chat and email.
10.1 Contact Methods
- Live Chat: Instant support available through the platform.
- Email: [email protected] — support is available in both Bengali and English.
We are committed to resolving all complaints honestly, impartially, and transparently. If no agreement can be reached, available legal channels may be pursued.
Copyright & Intellectual Property
All content on the cbc99 platform — including logos, designs, text, graphics, software, and other elements — is the copyrighted property of cbc99. Reproducing, distributing, or using any part of the platform for commercial purposes without written permission from cbc99 is strictly prohibited.
Content from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) remains the intellectual property of their respective companies.
Service Changes & Termination
cbc99 reserves the right to modify, expand, or discontinue any part of its services at any time. Advance notice will be posted on the platform prior to any significant changes.
Members may request to close their account at any time. Any available balance (subject to wagering requirements being met) must be withdrawn before the account is closed.
Contact
If you have any questions or need clarification about these terms, please contact our support team: