cbc99 Privacy Policy — Your Data Is Our Responsibility
This policy explains in detail how your personal information is collected, used, and kept secure on the cbc99 platform.
1 Introduction & Applicability
About This Policy
cbc99 is a trusted online casino and betting platform serving users in Bangladesh. When you visit our website (cbc99.lat), create an account, or use any of our services, you provide certain personal information. The purpose of this privacy policy is to fully inform you about how that information is collected, processed, stored, and protected.
This policy applies to all users — both registered members and visitors who simply browse the website. Continuing to use our platform means you are aware of and agree to the terms of this policy.
Who This Policy Applies To
This privacy policy applies to all digital services offered by cbc99, including the website, mobile version, live chat service, and support email channel. It also applies if you access our platform from outside Bangladesh.
2 What Information We Collect
Personal Identification Information
During account registration and use, we may collect the following information:
- Full name and username
- Date of birth (for age verification — for users aged 21 and above only)
- Email address
- Mobile number
- Bank or mobile financial service account details (for transactions)
- National ID or other identity verification document details (when identity verification is required)
Technical and Automatically Collected Information
When you visit our platform, some technical information may be collected automatically:
- IP address and device information
- Browser type and version
- Operating system
- Access time and date (Bangladesh Standard Time, UTC+6)
- Navigation patterns and page visit history on the platform
- Information collected through cookies and similar tracking technologies
Financial Transaction Information
We collect payment-related information to process deposits and withdrawals. The methods currently accepted on our platform are bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely to complete transactions and prevent fraud. The minimum deposit is ৳100 and the minimum withdrawal is ৳800.
3 Purpose of Data Use
Primary Purposes
cbc99 uses collected information for the following purposes:
- Creating and managing accounts
- Verifying identity and confirming age (21+)
- Processing deposits and withdrawals
- Providing gaming and betting services
- Managing the VIP program and ensuring cashback benefits
- Providing 24/7 customer support
- Identifying and resolving technical issues
Security and Compliance Purposes
Information is used to ensure the security of you and our platform. This includes detecting fraud, preventing multiple accounts, enforcing responsible gaming guidelines, and maintaining system security. cbc99 uses SSL encryption to secure all data transfers.
Communication Purposes
Using the contact information you provide, we:
- Send important account-related notifications
- Send transaction confirmation messages
- Issue security alerts
- Share promotional information with your consent
- Communicate with you through the support team (in Bengali and English)
4 Data Storage and Security
Retention Period
Your personal information is retained for as long as your account is active and as long as required for legal or business purposes. Even after an account is closed, some information may be kept for a defined period for financial records and security purposes.
Encryption and Security Measures
cbc99 uses industry-standard security technology to protect your information. All data transmissions are secured through SSL/TLS encryption. Passwords are stored in encrypted form and cannot be read by any of our staff.
Access Control
Access to your information is restricted to staff members who need it to carry out their responsibilities. All staff are bound by confidentiality agreements and have received appropriate training.
In the Event of a Data Breach
If there is any reason to believe the security of your information has been compromised, we will notify affected users as quickly as possible and take the necessary protective measures.
5 Sharing Information with Third Parties
When Information May Be Shared
cbc99 does not sell or rent your information. However, information may be shared on a limited basis in the following circumstances:
- Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners, only as needed to complete transactions.
- Technology Providers: With trusted technology partners who assist in operating the platform, under strict confidentiality agreements.
- Legal Obligations: Where disclosure is required by a legal order or directive from a legitimate authority.
- Fraud Prevention: To help detect and prevent fraud or unlawful activity.
What We Never Do
- We do not sell information to third-party marketing companies.
- We do not use personal information for unrelated purposes without your consent.
- We do not share information with unreliable or unsecured third parties.
6 Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. The purposes for using cookies on the cbc99 platform are:
- Maintaining login sessions and ensuring security
- Remembering your preferences and settings
- Analyzing platform performance
- Displaying relevant content
Cookie Controls
You can disable cookies at any time through your browser settings. Please note that disabling cookies may limit certain platform features — such as login sessions not being saved.
7 Your Rights
cbc99 believes every user should have control over their own information. Your rights are described below:
Right to Access
You may request to see what information we hold about you. If you contact our support team, we will provide that information within a verifiable timeframe.
Right to Correction
If there are any errors or inaccuracies in the information we hold about you, you may request a correction. This can be done through account settings or by contacting the support team.
Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may be required to be retained for a defined period for legal or regulatory reasons.
Right to Object to Processing
You may object to the use of your information for specific purposes, particularly for marketing communications. You can opt out of such communications at any time.
8 Protection of Minors' Information
Information of Users Under 21
cbc99 provides services only to users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you are a parent or guardian and become aware that a child or minor you know has registered on our platform, please contact our support team without delay.
9 Policy Changes and Updates
Notice of Changes
cbc99 reserves the right to revise this privacy policy from time to time. If there are any significant changes to the policy, we will notify you in the following ways:
- By updating the date on this page
- By email or platform notification to registered users
- Through a visible banner on the platform
Continued use of the cbc99 platform after any changes will be taken as acceptance of the updated policy. We therefore recommend visiting this page regularly.
Applicable Law
This privacy policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute or disagreement, the prevailing laws of Bangladesh will apply.
10 Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
24/7 instant support — through the live chat option on the platform
[email protected]
Seven days a week, twenty-four hours a day
Your privacy is our highest priority. We are committed to protecting your information as a secure and reliable platform.